Privacy Policy

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Privacy Policy

Effective Date: 1/19/2025

Novia Luxjewels is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following information:

· Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.

· Usage Information: Information about your interactions with our website, including IP address, browser type, and pages visited.

· Cookies and Tracking Technologies: Cookies, pixels, and similar technologies to enhance your browsing experience and analyze site performance.

2. How We Use Your Information

We use the information we collect to:

· Process and fulfill your orders, including shipping and billing.

· Communicate with you about your orders, promotions, or updates.

· Improve our website and customer experience.

· Comply with legal requirements and protect against fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

·  Service Providers: Third-party services (e.g., shipping carriers, payment processors) to complete transactions and provide services.

· Legal Requirements: Authorities if required by law or to protect our rights and the rights of others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. By using our site, you agree to the use of cookies. You can adjust your cookie settings in your browser at any time.

5. Your Rights

You have the right to:

· Access, update, or delete your personal information.

· Opt-out of marketing emails by clicking the "unsubscribe" link in our emails.

6. Data Security

We use appropriate security measures to protect your personal information. However, no online service is 100% secure, so we cannot guarantee complete security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: carolinewilson@novialuxjewels.com
Alternate Email: carolinewilson@cajiunlimited.com